Refund & Cancellation Policy

At HeVita, your satisfaction comes first. If you are not fully happy with your purchase, we offer a 48-Day Money-Back Guarantee.

  • You may request a return/refund within 48 days of purchase.
  • Products must be returned in their original packaging with proof of purchase.
  • Refunds are processed to your original payment method within 7–10 working days after we receive and inspect the returned item.
  • Shipping charges (if any) are non-refundable.
  • For damaged or incorrect items, please contact us immediately for a free replacement.

📧 To initiate a return, write to us at customercare@hevita.in

Refund & Cancellation Policy

Refund & Cancellation Policy

At HeVita™ (Arindiva Lifesciences Pvt. Ltd.), your satisfaction and trust are our top priority. We proudly stand behind our products with a 48-Day Money-Back Guarantee.

1. 48-Day Money-Back Guarantee (Only for 3-Box Course)

This guarantee is valid only when you purchase the full 48-day course (3 boxes / 48 sachets) in a single order.

If you do not experience meaningful improvement in stamina, vitality, or overall wellness after completing the full course, you are eligible for a 100% refund.

Refund will be processed even if all sachets are fully consumed — we want you to try the product with zero risk.

2. Eligibility

The request must be made within 55 days of purchase.

Proof of purchase (order number, invoice, or marketplace order ID) is mandatory.

Purchases made via our official website (hevita.in) or authorized marketplaces (Amazon, Flipkart, etc.) are eligible.

3. Refund Process

Email us at customercare@hevita.in
or WhatsApp +91 98401 07106 with your order number and refund request.

Once verified, your refund will be processed within 7–10 working days to the original payment method.

In some cases, we may request feedback or a short survey to understand your experience (optional).

4. Cancellations

Orders can be cancelled within 12 hours of placement by emailing us.

Once shipped, cancellations are not possible.

5. Exclusions

Refunds are not applicable for single-box or trial pack purchases.

Purchases made from unauthorized resellers are not eligible.

Shipping charges are non-refundable.

6. Contact Us

Email: customercare@hevita.in

Phone/WhatsApp: +91 98401 07106

Address: Arindiva Lifesciences Pvt. Ltd., No. 201, Solaiamman Kovil Street, Aynavaram, Chennai – 600023, Tamil Nadu, India